POSTCOMM REGULATIONS. POST OFFICE RETAIL SCHEME 2004.
NOT DESCRIBED AS INSURANCE BUT AS COMPENSATION.
A proof of posting certificate does give you a chanceof compensation if your item goes missing in the post (ask at your post office), but be aware some items are not covered at all mainly Jewellery, cash, stamps etc. check the list at ---royal mail.com (sorry can't put an external link here). Current compensation limit is 32 ( rising to 34 in April 2007) that is 100 times the cost of first class stamp.
If your item is delayed by 4 or more days then you will be due 12 first class stamps. Additional delay with some evidence will give you between 5 and 10for 10 day delay.
If it is agreed that your item is lost, then you will automaticallyqualify for 12 first class stamps and if you have evidence of value (but remeber exempted items do not qualify) then you should receive a cheque to the items value, up to a maximum of 32. (34)
You should wait 10 days to make a claim and you have 12 months max. to claim.
A claim form should be available from your Post Office or claim online at - - - .royalmail.com (it is a bit buried) /portal/rm/content1?catId=14000176
No comments:
Post a Comment